When Export Adapters are enabled for logging, all Export Adapter communications will be logged into the Export Adapter Log to assist with auditing and troubleshooting. (By default, logging is enabled for all adapters.) From the navigation menu, click System and click Export Adapter Logs to view the log entries.
Figure 1 - Export Adapter Logs List
Click the ID in the Export Adapter Log No column to view the details of a log entry, including all relevant values such as date times and request/response payloads.
Figure 2 - Export Adapter Log Entry
Action Menu
There is an Action Menu item on individual documents to display a filtered Export Adapter Log for that specific document. For example, when viewing a Work Order, the Action Menu item filters the log entries to that specific Work Order only.
Export Adapter Logs on the Work Order Action Menu
Auto Log Clean-Up
To prevent the log tables from growing exponentially due to large payload values, a periodic clean-up process removes the request and response payloads from "old" log items. The system retains the log entry that provides information that the payload was sent but removes the payloads. The default setting for this process is to clean up log items older than 60 days. This setting can be manually overwritten via the Application Server configuration settings.