Release 10.6 Service Pack 4 (v10.6.SP-4)
Resolved Issues
Bandwidth Planning
Converting Quick Hold to Order for Dynamic Resource Does Not Copy Key Information
Resolves an issue where converting a Quick Hold for a Dynamic Bandwidth resource failed to copy the Row Display, Bandwidth, and Offset values to the new Work Order. [20096 / zd6482]
Media Order
Task Row Added on First Position on Media Order Service Data Out
Resolves an issue where a Task added to a Service Profile would always be added at the top of the list and attempts to move it did not refresh the display sequence properly. [23486 / zd9914]
Any Field Updated is updating Date Change Field for All Transactions
Resolves an issue where updating one Order Transaction for the first time shortly after it is created affects the Date Change field value of other transactions in the same Work Order. [24495 / zd10710]
Personnel Rules
Day of Week not Applied for Time Differential Penalty Type
Resolves an issue where the Time Differential Penalty Type was not applying correctly per the day of week setting. [24777 / zd11098]
Resources
Day of Week not Applied for Time Differential Penalty Type
Resolves an issue where the Time Differential Penalty Type was not applying correctly per the day of week setting. [24777 / zd11098]
Roster/Time Off
Roster Template doesn't work correctly from all rotations
Resolves an issue in Roster Templates when two Shifts were booked for a single day, the early Shift would load as the second, and the time frame set for each Shift in the Details tab of the template was ignored. [21293 / zd6539]
Schedule Book
Converting Quick Hold to Order for Dynamic Resource Does Not Copy Key Information
Resolves an issue where converting a Quick Hold for a Dynamic Bandwidth resource failed to copy the Row Display, Bandwidth, and Offset values to the new Work Order. [20096 / zd6482]
Transmission
Any Field Updated is updating Date Change Field for All Transactions
Resolves an issue where updating one Order Transaction for the first time shortly after it is created affects the Date Change field value of other transactions in the same Work Order. [24495 / zd10710]
Work Orders
Any Field Updated is updating Date Change Field for All Transactions
Resolves an issue where updating one Order Transaction for the first time shortly after it is created affects the Date Change field value of other transactions in the same Work Order. [24495 / zd10710]
Release 10.6 Service Pack 3 (v10.6.SP-3)
Resolved Issues
Bandwidth Planning
Converting Quick Hold to Order for Dynamic Resource Does Not Copy Key Information
Resolves an issue where converting a Quick Hold for a Dynamic Bandwidth resource failed to copy the Row Display, Bandwidth, and Offset values to the new order. [20096 / zd6482]
Issue Management
IM Session for Orders Cannot Search by Order Number
Resolves an issue where Issue Management Sessions for Orders could not be searched by Order Number. [24194 / zd9724]
Media Order
Media Order Service Template - Rule to Set Order End Date is Not working
Resolves an issue where the Order End Date of a Media Order was not being set properly by a Service Row rule loaded via a Service Template. [23689 / zd10188]
Schedule Book
Converting Quick Hold to Order for Dynamic Resource Does Not Copy Key Information
Resolves an issue where converting a Quick Hold for a Dynamic Bandwidth resource failed to copy the Row Display, Bandwidth and Offset values to the new Work Order. [20096 / zd6482]
Work Orders
Duplicating an Order and changing the Order Type the Transaction Order Type retains the original Value
Resolves an issue where duplicating an Order with a new Order Type would fail to update the Order Type on the individual Transaction records. [23718 / zd7082]
Known Issues
General
An error message appears on creating a Transmission Order on non-Transmission resource [25009] - When trying to create a Transmission booking on a resource that does not have transmission settings configured, the system currently displays an error message ("The added or subtracted value results in an un-representable DateTime Parameter name: value") that does not indicate the correct problem.
Issue Management
IM Session and Issue Status Dropdown List Issue [25017] - In version 10.2 and higher, values in the Session Status and Issue Status dropdown fields display a number (the Status ID) after the Status Description when the same Status Description has been created in multiple Session Categories. In some cases, the list displays two or more entries with the same Description but different IDs; in other cases, the list displays one one entry with a unique Description and ID when one or more of the duplicates has been filtered out.
Library Movement
Shipping Form Accessed within Movement Has Wrong Values [24717] - When a user is viewing a Movement document, clicks the 'View Shipping Form' Action, and selects the "Shipping /Receiving Authorization" layout, the shipping form displays incorrect values. Using the same Action from the Library Movements list document and selecting the same layout displays the correct values.
Schedule Book
Order Type Change on Existing Quick Hold or Dynamic Booking in SB [25000] - In the Schedule Book, when the user clicks on an existing Quick Hold (WO and MO Type booking) or Dynamic Booking (any type) to open the booking popup window, the Booking Type field incorrectly appears to be editable, and changes made to the field are not saved.
Release 10.6 Service Pack 2 (v10.6.SP-2)
Resolved Issues
General
Session Memory Leak
Resolves a key source of the memory leaks impacting both our cloud and on-premises customers. This issue has resulted in high memory usage, and in extreme cases necessitates a service restart. This resolution is specifically aimed at improving performance for customers experiencing high memory usage over time. [24617]
Billing – Invoicing
Rate Attribute issue when same resource in criteria on 2 Rate Attribute definition
Resolves an issue where a Rate Set with Rate Attribute Definitions was assigned automatically, and attempting to manually select a Rate Set afterwards was filtering out valid Rate Sets. (This issue was reported in 11.0 and determined to affect 10.6 as well.) [21683 / zd8065]
Service row with multiple target sources is using the length from first target
Resolves an issue where a Service Row linked to multiple input sources is set up to bill by the lengths of the targets created was only creating transactions based on the length of the first target source. (This issue was reported in 11.0 and determined to affect 10.6 as well.) [23187 / zd9370]
Transactions Created from Service Row Linked to Multiple Targets get Rate From First Target Definition
Resolves an issue where a Billing Code with RAD attributes set to look at fields on sources were only looking at the value from the first source. [23231 / zd9600]
Document Customizations
Error when displaying [jm_work_order_customer_name]
Resolves an issue with old data showing an error when trying to open an Order layout with a Document Customization override setup to pull the order's Customer Name. Also corrects an error that did not show the Customer Name of a Parent Order via Document Customization. [20024 / zd6708]
Job
Work Orders Report throws an error when a certain number of orders selected is exceeded.
Resolves an error (“The incoming request has too many parameters”) that would occur when running the Work Orders Report for a large number of orders. (This issue was reported in 11.0 and determined to affect 10.6 as well.) [22564 / zd8411]
Media Assets
Save Failed: Object Reference Error Saving Media Asset
Resolves an error message ('Object Reference Error Saving Media Asset') when saving a Media Asset and a column attribute is null. (This issue is fixed in v11.0 and later.) [22772 / zd8966]
Media Order
Completing Operation on one service row also completes Operation on another service row
Resolves an issue where completing an operation on a Media Order Service row would also complete an operation on another service row. [20204 / zd5456]
Template Type Field no longer multi-select when searching
Resolves an issue where the Template Type criteria field on the Media Order Service Template List was no longer a multi-select dropdown. [20637 / zd7412]
Cancel Reason Unavailable When Cancelling Service Row
Resolves an issue where Cancel Reasons and related fields were disabled after canceling a Service Row. [22340 / zd8641]
Service Template Issues Editing Default Specs
Resolves an issue when attempting to edit default specs in a Service Template. [23049]
Service row with multiple target sources is using the length from first target
Resolves an issue where a Service Row linked to multiple input sources is set up to bill by the lengths of the targets created was only creating transactions based on the length of the first target source. (This issue was reported in 11.0 and determined to affect 10.6 as well.) [23187 / zd9370]
Transactions Created from Service Row Linked to Multiple Targets get Rate From First Target Definition
Resolves an issue where a Billing Code with RAD attributes set to look at fields on sources were only looking at the value from the first source. [23231 / zd9600]
Update to Default Spec does not update Service Template or Media Orders
Resolves an issue where updating the Default Specs (such as Spec Note) on a Service does not ask the user if they wish to update any Service Templates that include that Service. (This issue was reported in 11.0 and determined to affect 10.6 as well.) [23303 / zd7923]
Moving Services does not update Display Seq
Resolves an issue where moving a Service Header while the header is collapsed did not correctly update the Display Sequence of the header and all its detail rows. [23305 / zd7184]
MO Service Search - Rapid Update Only Updates First Service Row
Resolves an issue in the Media Order Service Search where a Rapid Update only modified the first item in a set of selected items; the system now updates all selected items as appropriate. [23420 / zd9924]
Services display inactive status by default
Resolves an issue where inactive Services were displayed by default along with active Services based on Order Phase filtering. The system should now look for the first active Status of the correct Status Type.
This did not resolve the issue when the Phase option 'Service Status No' was set to an inactive Status which then applied that inactive Status to the Order. The resolution here is to set the Phase option to an active status. [24360 / zd9773]
Project Management
Additional Media Assets on a Project
Resolves an issue where the Project Media Asset list (pm_project_asset) allowed multiple entries with the same Asset ID. [23459 / zd9304]
Transmission
Long spinning wheel on Transmission Order resource selection
Resolves an issue where changing a Scheduling Resource assigned to a Service in a Transmission Order generated an error and displayed the spinning wheel/pacifier for a long time. [23272 / zd8823]
Moving Services does not update Display Seq
Resolves an issue where moving a Service Header while the header is collapsed did not correctly update the Display Sequence of the header and all its detail rows. [23305 / zd7184]
Work Orders
Order Duplicate doesn't duplicate Split Billing
Resolves an issue where split billing was not properly duplicated with an order. [22118]
Duplicating Orders via SB Shifts Times (Time Zone)
Resolves an issue where some orders created using the Order Duplicate feature had incorrect Begin and End times. [22557 / zd8329]
System Hanging Busy with No error Message When Creating Order Transaction Template With Inactive Billing Code
A timed error message has been added for when a user tries to load a WO Template with an inactive Billing Code. [23146 / zd9461]
Release 10.6 Service Pack 1 (v10.6.SP-1)
Resolved Issues
APIs & Integration
Error on Title Sessions update when using API call
Resolves a SOAP API issue relating to updating a Session for a Title using the upsert method. [21950 / zd8266]
Posting NULL on last_move_date field through API results in a 1/1/0001 12:00:00 AM date when you look up the record through SQL.
Resolves a REST API issue where setting a date field to null would set its value to 0001-01-01T00:00:00. Now date fields can be set to null values where permitted. [22132 / zd6762]
POST and PATCH Calls Not Working from Export Adapter
Resolves an issue where POST and PATCH Calls when an isotope exists failed to execute. [22727 / zd9095]
SOAP API - MO not creating for OrderType - Auto Varispeed (Auto Time Compression)
Resolves an issue where loading certain Service Templates via the API would result in the order failing to be created due to a warning message being thrown as a business exception. [22740 / zd8413]
Billing / Invoicing
Rate Descriptions on Billing Transactions not being pulled in after flipping Rate Card on MO
Resolves an issue with Rate Set Descriptions if a Rate Card is changed and then changed back. If a Rate Set is set on a transaction and the Rate Card is changed, if a new Rate Set can't be found the transaction is cleared correctly -- meaning the Rate Set is neither on the new Rate Card or on the Standard Rate Card. The error occurred if the original Rate Card was reinstated and the Rate Set could not be set because the transaction was now cleared. Now, it will be set properly. [22097 / zd4281]
Debit Account on MO after Invoice Batch Post overridden by Job Billing Info
Resolves an issue with site's custom Debit Account setting. [22765 / zd9166]
Debit Account not producing pop-up in Rapid Update
Resolves an issue in the smart client, where entering a Debit Account was not producing pop-up when using Rapid Update from the Media Orders list. [22766 / zd9165]
Unable to Unpost Invoice Batch
Resolves an issue where certain Invoice Batches were unable to be unposted after an upgrade. [23244 / zd9636]
Document Customizations
Add WO Type to Service Search
Resolves an issue where the Work Order Type was unavailable in the Service Search application. [20707 / zd7449]
Linked dropdowns broken after upgrading environment from 10.4 to 10.6
Resolves an issue where Linked Dropdowns did not properly filter. [22726 / zd8961]
Event Triggers
Event Trigger Sends Original Order Type Description After Making Changes
Resolves an issue where a configured Event Trigger would send the previous Order Type Description instead of the new one after changing the order type. [18958 / zd5531]
Groups
Error Message When adding Resources to a Transaction using ellipsis
Resolves an issue where an error was returned after a user added a Resource to a Transaction using the More options button on a work order. [20094 / zd6267]
Import Utilities
Resources not adding to Sch Groups when Importing Records from Spreadsheet
Resolves an issue where resources added when importing records from a spreadsheet were not added to the appropriate scheduling group. [21478 / zd7788]
Job
Invoice Forms, notes are no longer printing
Resolves an issue where invoice forms failed to print invoice notes. [20571 / zd6962]
Login & Access
SAML Log In does not Hide Username and Password Fields
Resolves an issue where the SAML login page failed to hide the Username and Password fields. [22301 / zd8487]
Media Order
Linking MO Sources jumps Source section to bottom (to the Source Target)
Resolves an issue where linking a Media Order Source to a service causes the source select to jump to the bottom of the sources list where the Source Target is added. [21278 / zd4976]
Service not created when adding Resource with Default Service Order from Schedule Book
Resolves an issue where a Service would not be created when adding a Resource to an existing Media Order or Transmission Order by first selecting a booking from the schedule book and then selecting a Resource, when the Resource is set up with a default Service / Profile and Task. [21479 / zd7801]
Resource not assigned to Service when Multiple Resource with same Default Service from Schedule Book
Resolves an issue where the Resource was not assigned beyond the first Service when adding multiple Resources with same default Service to a new Media Order or Transmission Order from the Schedule Book. [21482 / zd7828]
Rate Descriptions on Billing Transactions not being pulled in after flipping Rate Card on MO
Resolves an issue with Rate Set Descriptions if a Rate Card is changed and then changed back. If a Rate Set is set on a transaction and the Rate Card is changed, if a new Rate Set can't be found the transaction is cleared correctly -- meaning the Rate Set is neither on the new Rate Card nor on the Standard Rate Card. The error occurred if the original Rate Card was reinstated, and the Rate Set could not be set because the transaction was now cleared. Now, it will be set properly. [22097 / zd4281]
Changing the Job from the MO versus MO Grid Update
Resolves an issue where changing the Job from the Media Order maintenance window versus the Media Order List via Grid update resulted in different results. [22149 / zd4885]
An internal error has occurred when launching report
Resolves an issue where reports based on the Media Order Service Search list resulted in an internal error. [22310 / zd8421]
MO Service Search - Rapid Update Internal Error
Resolves an error that would occur when rapid updating Media Order Services from the MO Service Search. [22341 / zd8644]
Incorrect Syntax Error When Performing Asset Selection - Search/Add Assets Action
Resolves an 'Incorrect Syntax' error when performing Media Asset selection from within a Media Order using the 'Search/Add Assets' action. [22362 / zd8311]
Slow Performance Deleting Sources/Assets from Distribution Media Orders
Resolves an issue where performance was slow when deleting Sources/Assets from Media Orders. [22364 / zd8396]
Remove/Restore Billing Issue does not work
Resolves an issue where the Remove/Restore Billing Issue button on a Service that has a Billing Issue was not clearing the Billing Issue after the underlying cause in the setup is resolved. [22474 / zd6867]
Lost Connection when Media Order 1022411 is amended
Resolves an error with a circular reference that didn't allow certain Media Orders to save. [22516 / zd8858]
Media Order Billing Issues - Billing Code set on Spec not creating Billing Transactions
Resolves a billing issue that occurred on Media Order Service rows on orders set to an order Rate Card other than the Standard Rate Card, when the Billing Code field is populated on a Profile Spec in the Media Order Services setup, and the Resolve BC field for the Profile is set to Resolve - Normal. [22612 / zd8850]
Debit Account on MO after Invoice Batch Post overridden by Job Billing Info
Resolves an issue with the site's custom Debit Account setting. [22765 / zd9166]
Debit Account not producing pop-up in Rapid Update
Resolves an issue in the smart client, where entering a Debit Account was not producing pop-up when using Rapid Update from the Media Orders list. [22766 / zd9165]
Project Management
Some actions do not execute properly in Project window and Project Activity Search grid
Resolves an issue where clicking the blank area at the bottom of a tree grid control, such as the Activities list in a Project or the Services list in a Media Order, reset a recently modified record to its previous values. [21560 / zd7737]
Schedule Book
Rosters Overlapping Two Days in Schedule Book After DST Date
Resolves an issue where rosters were being offset by 1 hour when users in GMT were looking at Rosters beyond the date of March 26th (Daylight Savings Time). [8245 / tdo172859]
Edits to Transactions causes a refresh to bookings on Schedule Book
Resolves an issue where the Schedule Book would refresh while a user was performing an action, such as editing a booking, quick hold, or roster, or in any other non-idle state. [21446 / zd7651]
Scheduled Reports
Layout Editor - Report 2047 - W/O No Seq: Work Order Table is Missing
Resolves an issue where the 'W/O No Seq: Work Order' table was missing from Transmission Operation List > Operation Sources > W/O No Seq: Work Order. [21242 / zd7102]
Titles
Target Length Checkbox Not Functioning Correctly
Resolves an issue where the Target Length checkbox was not functioning correctly in a Media Order. [21282 / zd7418]
Titles Search Using |CURRENTLISTID| Not Working
Resolves an issue where entering the token |CURRENTLLISTID| on a lookup would launch a lookup search instead of accepting the token. [22316 / zd8393]
Blank Document Customization Reference Fields on List Search and Maintenance
Resolves an issue where custom lookup descriptions were not populating on document customization fields configured with both Reference Doc ID and Choice Doc ID. [22335 / zd8392]
Transmission
Service not created when adding Resource with Default Service Order from Schedule Book
Resolves an issue where a Service would not be created when adding a Resource to an existing Media Order or Transmission Order by first selecting a booking from the schedule book and then selecting a Resource, when the Resource is set up with a default Service / Profile and Task. [21479 / zd7801]
Resource not assigned to Service when Multiple Resource with same Default Service from Schedule Book
Resolves an issue where the Resource was not assigned beyond the first Service when adding multiple Resources with same default Service to a new Media Order or Transmission Order from the Schedule Book. [21482 / zd7828]
Error when Saving NEW XMIT Order created from SB on resource with default service
Resolves an issue where a Media Order or Transmission Order could not be saved when an order was created from a Schedule Book Resource with a Default Service and Task, where the Group was not assigned to the Task. [21623 / zd7920]
Work Orders
Phase - Internal Complete and Unlock Order action
Resolves an issue for any type of order, where the 'Unlock Order' action did not work for the 'Internal Complete' Phase. [13838 / zd2126]
Error Message When adding Resources to a Transaction using ellipsis
Resolves an issue where an error was returned after a user added a Resource to a Transaction using the More options button on a work order. [20094 / zd6267]
Downloads